Privacy Policy
Last updated: October 2025
Edcana AI (“we”, “us”, or “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and protect information when you visit our website edcana.co.uk
1. Who We Are
Edcana AI is a UK-based automation and AI consultancy helping small businesses save time through automation and workflow design.
Business Name: Edcana AI
Address: Hardwick House, 2 Agricultural Hall Plain, Norwich, Norfolk, NR1 3FS,
Email: info@edcana.co.uk
2. Information We Collect
We only collect information we need to provide our services or respond to your enquiries. This may include:
Contact details – name, email address, phone number, company name.
Business information – data you share about your systems or workflows during a consultation.
Website usage data – pages visited, time on site, and similar analytics (via Google Analytics or Framer Analytics).
Cookies – small files stored on your device to improve your experience and help us understand site traffic.
We do not collect sensitive personal data or payment card details through this website.
3. How We Use Your Information
We use your information to:
Respond to enquiries and provide requested services.
Deliver free audits, consultations, and proposals.
Improve our website and marketing (using anonymised analytics).
Keep in touch about updates, offers, or relevant services (only if you’ve opted in).
We do not sell, rent, or trade your personal data.
4. Lawful Basis for Processing
We process your personal data on one or more of the following legal bases:
Contract: to provide services or respond to your requests.
Consent: when you agree to receive updates or marketing.
Legitimate interests: to operate and improve our business in ways that do not override your rights.
5. Sharing Your Information
We may share your data with trusted third-party providers who help us run our business, such as:
Cloud hosting (Framer, Google Drive, Notion)
CRM or automation tools (HubSpot, n8n, Zapier)
Analytics or email providers (Google, Mailchimp)
All third parties are required to keep your information secure and process it only under our instructions.
6. Data Retention
We only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including legal or accounting requirements.
You may request deletion of your data at any time.
7. Your Rights
Under UK GDPR, you have the right to:
Access the data we hold about you.
Request correction or deletion of your data.
Object to or restrict processing.
Withdraw consent for marketing.
To exercise these rights, email info@edcana.co.uk
8. Cookies
Our website uses cookies for functionality and analytics.
You can adjust cookie settings in your browser at any time.
9. Links to Other Websites
Our website may link to other sites. We are not responsible for their privacy practices, so please review their policies separately.
10. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact:
Email: info@edcana.co.uk